We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouses accross the globe will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We know inside out and your will receive you item. However, by purchasing our products, you consent that one or more packages may be shipped to you and declared value may vary than what you have paid for (For custom purposes). We do not ship items to the restricted destinations ( likely to get on hold by customs, or likely to attract custom fees). If this is the case, you will receive a refund to your original payment account/card.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking information in that email, it means tracking is not available for your item but it does not mean that you won't receive your item. Please wait about 3 to 5 weeks before sending us an email regarding your order status. We appreciate your patience.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, or "no tracking information available" mentioned in your shipment notification email, please do not panic. Your money is in safe hands, we do guaranteed deliveries. If you do not recieve your product you will get a refund.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recommend
Happy. The quality is good, the photo matches.
The set is beautiful, the description is accurate. It's a pity with the size did not guess, but it's my fault. The dimensional grid of the store is accurate.
Very nice thank you
Beautiful, quality kit
Very high quality and beautiful set. I will definitely order again.
perfect
The size approached everything perfectly. The only negative-in a white bra for some reason is the green paralon and it shines a little
My wife liked it.
The only negative with time faded, but I noticed this only in this color, with other colors such problems did not arise
Super Very fast, in a couple of weeks. All as in pictures
Perfect I will recommend
I order not the first time. This kit came all in threads and inside the stain. I hope after washing everything will be fine
Quick postage. I ordered a 38C , I'm a 16C AUST. unfortunately the bra is to small around the band but can be worn with an extension. Bottoms fit well. Good Qaulity .
Everything is good, I ordered 38 s, came up, but a little small, not critical. push-up cups. The color is bright.
The kit came quickly. I ordered the size 38C should fit the size 85C (small size for size). The color is not as bright as it turned out in the photo, slightly paler).
Excellent, I did not think that such a bright will be!
At its size 75 C ordered L-perfectly sat down, thanks to the store
It's okay.
All ok
Cool underwear ..
Bien
Size super Good super Color
Great, 75 in good, clothes size 44-46
I was really surprised by how quick the order arrived in less than two weeks. The description was accurate. The material is lovely. I will be buying more of these.