SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gflashy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Everything is fine, useful gadget.
Everything works
Everything works, thank you
Received the watch, but I can't fully appreciate how good it is. Help find which app fits the bracelet on the phone to evaluate the bracelet.
Pleasant transaction, thank you.
Everything is fine, delivery to RB 17 days
Great watch, this is my second time
Thank you
All Super
Excellent Product, convenient to use
Everything is super!
To the Kaliningrad region In 18 days, and even the box is not dented, which is not bad. The product is made of good quality, it fits the hand nicely. I will try the functionality, I will add the review.
The goods arrived pretty quickly. everything is fine.
Disappointed in the watch very much. Settings are uncomfortable. Only tactile on the watch itself. Vibration when calling 3 buzzer and that's it. In the program, additional settings do not work, since everything is in the clock. The watch is absolutely not worth the money.
Thank you very much. Good product. Fast delivery. I love it.
Stylish, neat. Charged quickly. Everything works.
I'm THRILLED! Super fast delivery! The clock works perfectly!
Beautiful neat watch, everything in working order is not complete there are neat comfortable on the hand. The store is very fast mega shipment ordered by the time of Almaty at 9:00 in the morning in 17:00 the seller has already sent the goods! All well take recommended seller and product! And thank you very much the seller for the excellent product and fast shipping
Watch very much. Came without delay, all intact, no complaints. Were not charged. The only chagrin: there are no instructions in Russian. Wrote in support, sent a video link to an application that needs to be downloaded and adapted with the phone. It worked out. The product is recommended.
Watch Super! Immediately connected to the phone. While there are no complaints
Everything is normal, I take it from him for the third time, I recommend it, I advise
The next clock has come back to normal, I take the fifth or sixth hour from him and always without problems, work, show everything exactly, delivery is fast 18 days in KZ Excellent, the sensors show adequately, the charge is good for about 7 days, the first one took my daughter a year ago, still work in an adequate way, I recommend the store and the store safely
Good
Good brand good watch good performance, greetings from Argentina
Watch very much. The hand looks beautiful. On a narrow hand, the very thing. Connected and configured all the parameters for herself without any problems. Came quickly, which made me very happy.