SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gflashy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The carpet is elegant in appearance and artistic in design, so it goes well with my sofa. The material is fine and I like it.
I have so much fun. This carpet is very comfortable, the material is soft, and the color is the same as in the photo. It is very warm lying on the floor
I have received the carpet. The quality is very good, the color is beautiful, and it has a grand and upscale atmosphere. Overall, it improves the quality of the living room. Thank you very much
The carpet adopts an abstract style of Nordic ink splash and has a beautiful appearance. The purchased size is suitable for the living room, and the carpet can also be machine washed, which is very convenient.
It looks very good in the living room. The combination of beige colors looks good, which matches my home color scheme. I am very satisfied.
Very fast delivery! Superior quality!
Carpet in this amazing! It looks exactly like the picture. This material weighed to clean. Touch very soft!!!
It's perfect. These colors are exactly the same as the photos, and the carpet under your feet is very soft. The rubber backing holds it in place well. And it has also passed the test of washing machines. I am very satisfied with this purchase.
It arrived around 8 o'clock in the morning. It is beautifully packaged and the carpet is soft enough. It is also much softer than what I think is based on comments. Although the carpet is of lightweight design, it still has some weight and good quality. Will purchase again.
I really like it. It is very soft and easy to clean. If you are looking for a soft and affordable carpet, I will recommend you!
It's very beautiful, very soft, high-quality, and affordable! Logistics delivery is also very fast!
Color beautiful. It is very soft. I really love it. This design easy. It looks really nice on the floor of me.
This is very soft!! It looks great! The anti slip effect is also very good, adding some color to my house. It's amazing!
I liked everything, thank you very well, it only took a long time.
The best carpet I have!!! Soft and durable, easy to clean and not fall off! The price is absolutely amazing!
It matches my cloakroom perfectly. Easy to maintain. You can throw it into the washing machine and it will look completely new when it comes out. And it's very anti slip.
Sent one week corresponds with description
Beautiful carpet. It is thin and easy to clean, but it is beautiful and soft, and can keep your feet warm in winter.
I just got my rug today. Is very suitable for my living room. Looks like a photo. Well done, softer than previously thought. I am very happy to buy this time.
This is a very beautiful carpet, with a lightweight design and excellent anti slip effect! It's not expensive at all. I will definitely recommend it at this price. Its quality is very good and I am very satisfied with shopping!
I think I've never had a carpet so soft. Its texture is very impressive, lightweight but durable, easy to vacuum and clean on-site. This is a great discovery, with a subtle beauty in the living room!
Easy to maintain area carpet, soft and stain resistant to date. The color is very beautiful, with a strong sense of design and fashion. Value for money.
I am deeply impressed!!! This is great for any floor surface. It's really anti slip and won't move. Super easy to clean, affordable!! There's nothing better than this!
It looks great ומאוד soft. No יתגלגל at the corners. I am surprised שהמחיר him so cheap.
It has added a beautiful decoration to our bedroom. It is soft and gives me a good feeling.