Refund & Return Policy
Refund & Return
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them.
- You receive the wrong or faulty item. Kindly know that you must launch your complaint/claim within 30 days of delivery.
- Free returns for this event
- Return Address:
LVL 1, 44 Watton Street, Werribee, 3030, VIC, Australia.
Change of Mind Returns
- If you have changed your mind, or have used the product and would like to return the product, please send us a message through “contact us”. Else, email us at “support@gflashy.com” and tell us the details. We will advise you whether the product may be returned or not.
- In this sort of event, the customer may be responsible for the shipping cost.
- Return Window: Within 30 days of delivery.
*For further help and support, please Contact Us.
Order Cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled. However, you can always return the item after receiving them.
