SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gflashy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I am very happy with the frying pan I bought another for my sister makes the pancakes very beautiful, you have to learn to turn around so as not to overflow the frying pan
For its excellent quality, but the product has been tested for less than 10 days
Everything ok
Arrived earlier than expected Let's see if it works well
Excellent
Looks good, we haven't used it but hopefully it works perfectly. It came to us very quickly.
It’s exactly as shown in the picture. It’s really non stick pan. I make a lovely tasty fried egg
Nice to work with
Perfect as described!
Good item
very nice
I recommend nothing sticks.
The Garna Pan, also tried to fry the pancakes. Do not stick to the pan, ale Rove trohas stuck. The pan is compact, the vastka. Garna rich for cuisine. Seller recommend, all super, Garna packaging, shvidka shipping. Russia is a terrorist country. Won rozvʼvyva vyina proti Ukraine, drive in the world, ruinu House. You should know the rashisti and all the other dictator's path, you will know all things, and you will be quarantined. Glory to Ukraine!
The enemy is good. I smeared it with a small little little ilkistya, I will shout the result in the photo. Delivery 2 tizhna to the region.
Very cute, good design and size, the handle is turned on the screw, as described, non-stick coating
it is nice but there is burned smell when you are cooking.
Works as expected!
Very good and quality product, recommended!
The Egg Frying Pan has been a delightful addition to my kitchen. It's perfect for making pancakes, eggs, and more with its four individual cups. The nonstick surface is excellent, but it's important to use a little oil or butter to ensure food doesn't stick. Once you get the hang of it, cooking becomes a breeze, and the results are consistently delicious. Just a small word of caution: be mindful of the handle while cooking to avoid accidentally burning it. Overall, this pan has become a favorite in my kitchen, making breakfast preparation a joy. Highly recommended!
Excellent Product
Arrived really quickly to Israel, looks really good quality, I haven't used the pan yet, thanks
Perfect! Great quality!
haven't tried it yet
Overall a good item. Unfortunately it wasn't packed carefully so it arrived scratched. Works well with induction stove. I would recommend
Arrived in perfect condition, no damage, apparently it will be very useful to me, it has excellent and practical design, its material seems to be quality and durable, now to wait for the results after using it.