SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Works great and accurate! Fast shipping!
Good product excellent quality and fast shipping I recommend it
I arrived sooner than I thought. I'm surprised you can buy a 10kg kitchen scales at this price.
Thanks shipping went well nice product from the Wonderful land of China!
At first glance, good scales. Work on the battery, or on two batteries. Up to 10 kg. I hope they will work for a long time. In work I will check and add...
Good product
November 11 purchase, arriving November 17. The expected delivery date November 18 (7-day delivery) 1 day early delivery. Arriving well with no ideal.
Thank you very much, I arrived in good condition and arrived faster than usual, in less than two weeks. Thank you. Thank you.
Thank you! The order arrived as I ordered... I'm satisfied!
Vagas were matched. It's okay. Delivered. The side has come
Good product as description thank you
It is small, but functional, you must turn it on without charging (plugged in) and on a flat surface, it seems that it is well calibrated, equal to the best-1 gram of margin of error. It looks like it has a battery, it can also work with batteries (it does not include).
As the description and arrived just in time
Chudovy exact Vagi. Shvidka delivery. My daughter.
great product very satisfied with my purchase
The scale is very nice and very light and also equipped with a USB cable but also works with two AAA batteries. The only problem was that the feet did not rest well on the table so I put a piece of double-sided sticker under the gum of a foot and now it is in place.
The product arrived in perfect condition .. it works well. I asked for a product that can withstand a weight of 10 kg... but the product I received allows a maximum weight of 5 kg... With this I recommend the store
great item very accurate
It's small, it's very nice. Has several functions we are delighted with the product
My apologies to the stores since I asked for a refund and at the last minute they tell me my currieer that my item will arrive, I beg you to excuse me, as soon as it comes to my hands I will let you know, thank you
Small but mighty little scale. Received very quickly, great product.
Light scales. Seem to be weighing. Work on batteries and Micro USB charging.
A Nice accurate kitchen scale at a good price.
Works great, doesn't time out quickly like other scales.
Very accurate, maybe too accurate