SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
All works
While it's working properly, like it
Took two pieces-a set. Work. The pendant is self-adhesive, holds well even on embossed tiles and curb. For gluing, degreased the place, glued it, and heated it with a hair dryer. Then pressed with a screwdriver handle. While holding on. Soap diluted 1:2, does not push in a smaller proportion.
Ordered 2 PCs Everything works. To connect, you need to charge, after charging, you need to press and hold the button, then choose the mode, White is a lot of foam, blue foam in the middle amount and green is little foam. I Dilute 1 amount of detergent 2 amount of water. I recommend the store, I order from him for the second time, the parcel arrived on time.
Great product, very fast shipping and delivery! Recommend! I loved it!!! Buy without fear is excellent!
Good convenient dispenser, there are 3 modes-small amount of soap, medium and double dose. I recommend it.
Very comfortable thing. With this dispenser significant soap savings. A can of liquid soap was enough for half a year, taking into account the fact that the child was constantly playing with it.
Very good soap dispenser , add normal soap liquid and water 1:3 and you get foam
3rd time I order! Quality at the TOP! I recommend.
Satisfied, works. As described, I recommend.
Very convenient device, easy to fill with soap, three dosage of foam, I am satisfied with the purchase.
The product matches. Packed in own box. All safe and sound. The parcel arrived in 20 days
The plastic is very good quality, singing ordinary liquid soap super, arrived a couple of days before our mail. GoodsSatisfied, I recommend this model!
Good dispenser, so this is not the first time I ordered this model.
I order not for the first time, this model is more reliable, with proper care I have worked for more than a year and continues to work, the second one bought as a gift. Pleases the ability to choose the amount of foam and the store is great., yes, it stands in the kitchen and is used often.
The product was delivered quickly, looks like the description, good quality - I am satisfied
Very high quality dispenser. Everything works, great foam.
I write a review after half a year from the date of purchase. My favorite dispenser unfortunately broke, just stopped giving out foam, but the light bulb comes on. It will not work to repair it, everything is glued there, it is not opened. It's a pity, now I'm thinking of buying it again or not worth it, since they are not so durable. But I liked him very much, it was comfortable with him.
Cool stuff! Took two at once, one hour with a stand for the kitchen, and the second on the wall for the important one. Makes foam without complaints! Two weeks have not yet been charged t. The transour charge is enough. I thought they would be a little less, but nothing, everything suits! Definitely recommend
The quality is very good, half a year, everything works. Recommend
I order the second time, to the kitchen now. Works great. Safely Take.
Thank you, I like it!
I liked the dispenser very much, I think it is a very necessary thing. Charging lasts a month for three. I am completely satisfied with the purchase, I took both for myself and for a gift, those to whom I gave it were also very satisfied.
The dispenser is excellent both in design and functionality. Recommend
This is the second one I buy and this distributor is really very practical and design. It works really, really well.