SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The goods arrived in 23 days. The stones on the earrings look expensive and shine beautifully. The black pebble is on a protective film, and it comes with rubber stacks and they hold up perfectly. t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t
All the vidpovis. Arrived in 3 tizhni.
Great earrings for your money, no defects
The parcel received so-so normal but the quality is not very good
Beautiful earrings, put one spare plug in the reserve.
The earrings were worn in a ringing bag. Selling by putting 4 Silikon plugs. On Earrings, de Chorniy Stone, the pasty is a pleivka, in the photo there is one earring without a pleivka. For this vartad garni earrings.
Duzhe garni, HTO pishe
beautiful and good quality; fair price; quick shipping
The price corresponds to the quality. Look great when wearing
The earrings are very beautiful, it's a pity that the clasp is a bit twisted, but I straightened it carefully
Beautiful took approximately 20 days to reach Mexico I will order again
Haven't worn them yet, but they look cool for their money
Very cute and delicate earrings. I am very satisfied, well and quality made. Feel good
Everything is fine, in the 2nd photo it is in every stone and don't come to fag, it's all good
Duge GarniOn the Chornyi parts
Duge Garni. Clamp more cheeks, do not fall. 4 PCs Do not forget to know the plice with the chornoi of the earrings. My daughter was choked by a team.
Same as the photo, great quality, 2nd time I buy, I will surely do it again, I recommend, besides the shipping was fast
Tsyli came, on the Whiglyad garni, they did not chow down.
The evil man came, through the lack of saleshow
The earrings are satisfied) the Deputy came for 2 days
Love the earrings! Neat, concise, interesting design, light, which is very important :)
Duge Garni. Tight stabki. Wiglyadayuit solidy and tsikavo
Came to Ukraine in 2 weeks, packed well, nothing is damaged
Yak variant for the vechee PRID yakiis, then it's a chudosu. Two stores, having put three silikonovAll tsyilya
Good day. The product is no good Vidkrila SPIP, ale pennchey Meni so I did not turn. but they sent an unzumbilo.