SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Pretty easy using, without pain. Looks great, shipping was really fast. Will order more for the other ear. The third hole went through the cartilage without problems or any extra pain. Heals nicely.
Ordered 4 pieces, each in a bag and already filled with earring. thanks for the promptness.
I was afraid, ale struck)) because I was really mean? All Super! Not more painful) delivered shvidko! Approximately 2 tijdni. Recommend))
Good
I like I just don’t want the order and can I have my money back plz
Everything is fine, customized packaging, not tried yet. as a puncture will add feedback.
matches description
Same as in the picture, it's the first time I 've bought something like that. But I think it does work well.
It really is so cool, ale chomus caught one, did not think over everything. Need to tune in to the procedure. You are afraid, she will add everything. I came up with a seizure of HTO taka)) a bistro came, 3 tizhni.
very good
The product came carefully packed! The quality is super!!!! All sterile!!!! Insanely happy!!!!! Easily pierced your ears, no pain!!!! I recommend everyone!!!!!! Thank you!!!!!!
Otherwise tsyla. If I try it, I'll make a photo. You will not get sick out there...
satisfied
If it is easy to use and you can make the house without problems but I discovered that they are cowardly and I spent a thousand time without being able to squeeze it. At last, even though nothing hurts, I could only with 1.
I received two identical earrings and it turns out that the earring is already inserted inside there, you just need to put on and piercer the ear, it's simple.
It's just super beautiful it's just a waaau!!!!!! Impute the Bulo of the crab, the chats of the next, but the Whiglyadai is just fluffy!! I will be better, I recommend!! <33
This was my first time piercing myself so I was scared and I didn’t know how to do it.. I think i took about 30 minutes to pierce one ear. I had to try it again and again because I was really nervous and when I did it it just felt like a pinch! I thought the second one would be easier for me because I knew how to do it but then I was all nervous again..♀️ but now I’m really happy with my new piercings ^^ if ur like me piercing urself for the first time I recommend u to put ice for 1 minute and just be patient if ur nervous! If u Push it really fast and hard u will barely feel anything!!
The love the bad is arrives only with an earring only one came
Super double order not since it was sold in a pair no big time is a change. My husband did on me because afraid to do alone but very well no pain. My thread thinks it does too. I love thank you
I would put a little bit of a piece of paper in the kit, how to take care of my ears after a puncture, but I know how to do it, it is a little less than I thought
Easy to use more than the white machine. Good packing
I don't use it yet. I hope it will serve me. But apparently it is as is in pictures.
Superrr helpful and really good product!! (No infections at least for me)
I am very satisfied with the product.☺️ At first I was very afraid, but it's really not bad and the pain is only for a second.I had exactly the same feelings as when I had a piercing done in the salon for the first time... I highly recommend ☺️ most of all, don't be afraid (i pierced two earrings☺️)
The product came only and I'm in good condition. I've already used this product with assistance and it is very quick and efficient.