SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gflashy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The carpet is very beautiful, as described in the picture, with no color difference. The quality is very good, the carpet is meticulously handmade, and the edges of the carpet are also beautifully made. It is very luxurious when placed next to the sofa, and the European style carpet has beautiful ceiling colors. The store's service is good, and the logistics are fast.
This carpet pattern looks good without any color difference. European style carpets are really luxurious and atmospheric. They are really high-end when laid in the living room. The quality of the carpets is good, and the details are well handled. They are machine washable and easy to maintain. The store provides good service and fast shipping logistics.
The carpet is great, the color is beautiful and the touch is good. The bottom can be non-slip and not afraid to slip. Supports washing water to make this carpet very easy to clean. I really like it. We'll buy it again.
very beautiful same color
It looks great, this product המוקר I am looking for. It's the same as the picture.
This is a good carpet. Lack of fur is the reason why it is easy to clean. That's Why I bought it. And it's light, and old people like me can use it easily, too. Really isn't expensive, but it looks good.
As described. I bought it for the bedside of the room. It's very beautiful.
I have bought couple of these very nice
The item is real. I sincerely recommend it. It is the same as described in the advertisement.
Look. It's a great match for my living room. A happy consumer recommends the best product she has bought this year to you.
They are printed very well. This price is quite satisfactory. High quality, I will definitely purchase more.
Perfect for the living room. Buying such a large size carpet at a good price is highly cost-effective. I can't believe how beautiful it is. The description is true.
Perfect. Machine washable light carpet. Having the advantages of a heavy carpet does not inherit its shortcomings. A new style product.
This carpet is really convenient, it's not too heavy. It also looks quite decorative. I like the European style, it will become the central carpet in my living room. It looks really luxurious
I read the comments before making the purchase. I feel at ease. The things I received match the description. Thank you. I really like it.
Love this rug, backing is great and anti slip. Color is beautiful and true to the pictures.
I now own multiple sizes in the color 7. They are beautiful! These are just like Ruggable rugs but a fraction of the price. They do have a non-slip backing, and they are very easy to clean and overall great quality.
I always worry about what I have to buy. It cannot be too expensive, but there are certain requirements for quality. The carpets sold in the store near me are expensive and very troublesome to clean, which also requires a certain amount of money. I hope to find a cost-effective carpet to replace expensive hassles. I found it, surprise! It is washable and of good quality. Especially for this price.
Love this Rug! It brings my living room together. My dog already made a mess on it, and it was super easy to clean off. Will buy another for the bedroom eventually!
I love my rug. I think it is perfect in my room. It is as promised.
I ended up liking this rug so much, I bought a second one, because it certainly brightens up my basement laundry room a lot! It's a little thinner compared to the other old rugs that I had in there before, but I think it will hold up well to the minimal amount of foot traffic that goes through that space. It was a breeze to unpack and lay out, and looks a lot better in person than I was expecting. I'm really pleased with this, and it will make doing laundry a less gloomy task going forward.
This is a really beautiful rug and looks amazing in my bedroom. It has grip on the bottom so it won't slide around and the pattern on it is so beautiful. It's a really great quality rug!