SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The bracelet is beautiful, thank you.
I love it perfect came earlier than expected
Very nice and branded 925
I am Married for another time, for a gift, the Duge of the Garno of the Whiglyadak, the zotibka is good, the child in the fish region, the child
Is perfect
Super chic bracelet looks great. Delivered to Uzbekistan in two weeks.
Serious pretty, arrived a little slowly and is not in a box as I thought but I still recommend it is serious beautiful and good quality
Beautiful what you see is what you get its sparkling so much .
It's fast, perfect ובדיוק as the picture! Recommend heat
Received very good really
love it
highly recommended and quick delivery very pretty
Duge Garno Viglyadaa. Yakiste is good. To stand the test of the 925, on the activity of the demand, you will be worn. On the hands of the Duge Garno Whiglyadaa, I will watch.
It's just an incredibly beautiful bracelet, it's insanely worth the money, there is even a sample, how hard it is to say silver, but even if it's not, it looks amazing!!! Thank you)
Very cute and nice
Crazy.
Beautiful I am very happyThanks for the gift
I loved it, it has a very nice glow, it is quintine with 925, I only do not yet verify that it is silver. It has beautiful details and shines beautiful
Too good the same and solid
I liked it, and yes as I thought, and the store delivered very fast.
The camera does not convey how the pebbles shineVery beautiful bracelet, the test is all superI recommend the store thanks for the fast delivery.
Really beautiful
Bracelet one bracket not shut down
I arrive in less than 15 days and I am happy, the Stones shine cute, I do not know if it is real silver or not, bring the stamp marked 925, but I arrive intact, thank you very much
It's super nice, I don't know if it's really silver, but I love it. Shines cute and looks quality. I recommend it.