SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Looks nice. Shipped quickly. Item is a gift.
She denied the declared term, everything is pratsyu. Zimmiate, drive a lamp. Aidina, I want to be like it, everything was a blow, and here I got a play, a whiglyadayut, yak vigorili.
Good product, I have bought 45 UAH for my own top
It's tiny, like reading light it's great. White lamp. Can also be used as light removes fears. The bear face lights up☺️
It's cute, the delivery came before the expected date, I like it very much.
The deputy came to complete the shvidko, for 3 tizhni in Ukraine. Duge is filled with a handlebar, a pre-made charge
Everything received in excellent condition. Fast shipping. Highly recommended store.
It is very cute and illuminates much more than expected
The product arrived well, it is very nice, I recommend it.
Beautiful lamp, small but gives good light, and to sleep with the flashing Led light is enough. Satisfied with the purchase. Recommended.
It is beautiful, exactly as shown in the photo, the light is dim, so it does not light very well, but it is JMA beautiful decoration
Is a great lampshade! The light is very strong, very strong even and the LED light cable is malleable. I was first confused as to how I carried it, but the lamp also helps a lot. Highly recommend!
Very pretty but on the other hand the box arrived everything to break in bulk it does not remain it does not respect the goods I was afraid that it was broken it would be necessary to try to pack them to me and when they are in the truck and pay more attention
I look like it, I'll blow it off, it's nice. To Odessa yshov Plus Minus 2 tizhna.
Very good quality very strong light lasts long enough will be quite useful not only for the office but for anything else due to the light being very strong
Arrived in good condition, despite not having much protection in the packaging
Much better than expected. Illuminates very well, you can leave only the RGB turned on if you want and comes with the cable to charge. Super recommend!
Surprisingly this lamp it’s very bright! Which is great because the lamp is small and very compact. My daughter has it on her desk then at bedtime she puts it on her bedside table and switches the light to dimmer colour changing one. This comes with usb charging cable- we had it for three days now without charging it yet! I would buy this again. Definitely recommended. It arrived quickly too- about a week. From China to UK that’s fast!
I will describe the product. Mak decylka mode: Lamp, nichnik Abo lamp with nichnik at once. The nichnik will be used by the real colors. I am very good at charging and blowing without charging. Children will be matched. Came for one Tizhden
The lamp is beautiful, it works great, my daughter uses it to read in bed, the light is very good! It has 3 functions: only the light luminaire to read, only the rabbit body that changes color or the two together. It charges by USB but works without being connected to power.