SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very pretty :) good quality! Love it!
The quality is wonderful!! but for a very long time it went and mommy measures the bra! If you take then take on the size or 2 more!!
Super
all cool :)
Good material, came in less than estimated! Excellent service.
I liked the goods, but still small. Always take 75 V on the OG 83, you could take 80 V or even 85 V
The kit is very good as the picture.
The set is good, high quality. But with the size I did not guess, it turned out to be small. On my parameters 85-70-95
The quality of the linen is very good, the bodice will sit nicely on the chest of 2 sizes, which does not need to "hold" heavily. The panties are stretching well.
80 V does not fit the size of 75 V, so take the size larger
The underwear is comfortable, only instead of the dark green came a black set with green straps, and so everything is fine
Very delicate fabric, a little did not guess with the size, but it's my fault, thank you.
It is less than b75. .. I came quickly, but I can not wear... small. Take a larger size. Although beautiful and the quality is good.
The product is satisfied, the quality was pleasant, only the color is too pale.
Beautiful and convenient kit. Fully corresponds to the description and size))
ok
My parameters 83/59/88. height 158, weight 49 kg. girth under the chest 72 cm. The size suited perfectly.
Very good quality)) It is amazing, and I am so happy :) recommend this store and product. Thanks a lot :)
A little small, and so very good for that money.
it looks amazing ! very good quality. Size ok, it fits 36 (hips 95cm), bra is small but fine for 65B
A little small cup and girth on 75b and so quality at the height
Super! Everything liked! Recommend the store! May later send photo)
it is to small but very nice... 75B it is like 34.
Good product.Thanks.Gift ,thanks.