We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Ankle boots are chic, look amazing on the leg, genuine leather. I recommend it.
They're just perfect. Good leather, good tailoring, comfortable heel. The only thing-she was afraid that they would be small and took the 36th, but this problem is easily solved by the insole. Excellent quality, I recommend
I have wanted these shoes for a long time, I like them very much
Shoes Super! Special delight-packaging! Dublroworthiness! Delivery long before the promised time. I recommend both your food and product. Many thanks to everyone!
Very nice, soft, warm and comfortable. Order exact size.
The boots are super, soft, genuine leather, the sole is non-slip on the ice, the size is one size, I recommend the store
The boots are luxurious, my wife's recommendations, and she will not advise bad. Thanks to the store.
Ethical juda sifatli. Hammasi yozilganidek. Yetkazib berishga gap yoq 4-yanvarda kelishi kerak edi lekin 28-noyabrda bald. 1 vote atrofida.
All Super!!! Came up. In size
Very beautiful and comfortable, soft leather. But the fur is not very thin in any way winter. The main sole is non-slip. Thank you!
Ok
I liked the shoes very much. I was worried that my size-the foot length of 25,5 cm will be small, but the Hurray is great! Recommend!
The boots are very cool, I took it with a lining (thin plush), since in the reviews of those who took it without lining they say that "just thin skin immediately to the leg", and I wear it in the fall-I want my leg to be warm. I took size 9, because I know that Chinese shoes are always small for me (my size is 39), the boots are light, soft, as in slippers, comfortable. Let's see how they will run and how they will withstand bad weather
The product is great!!! Lay in the basket for a long time. Pick up, no. Read the reviews. Today received. Joy has no limit. These are the first boots to love! 24,5 took the size of the foot also 24,5. Size in size. You can wear a warm sock. Thank you so much to the store. Packaging is super. take it without hesitation. Thank you!!!
Love the shoes! Cool, soft, comfortable. What I wanted. The delivery is very fast, I didn't even expect it. Well packed. Thanks to the store for good work.
Previously ordered such boots, only Brown, turned out to be very comfortable and look good on the leg, so I also bought black; the size of the 8,5 fit on the 38,5, not narrow and not wide, just right; delivered very quickly, were securely packed; there was a slight smell when unpacking; generally recommended for purchase.
Beautiful Very good quality and nice beautiful love it and the color are so beautiful the leather is so soft and comfortable love ❤️ love
Satisfied with the order, delivered quickly, the shoes were securely packed, no foreign smell, no defects, comfortable. Bought at a discount, such in Canada are much more expensive.
Size not the same as SA size, our size 9 is 44-45, I order size 9 which I realizes that is size 7 (40) according to SA sizes and my feet didn't fit it
The boots are chic, very soft, light. The size 38 feet sat well!
Chic, quality at the highest level, packed in a customized pouch, the size is right. The sole is non-slip, politurian. Highly recommend. Super product
Received a package with shoes today. Boots-class! Over time, I will evaluate the reliability of the shoes while wearing, if anything, then I will write off all the minuses and pluses.
Very good for 10 stars! Super boots. Took simple and insulated. Thank you for the great product and fast delivery!
Great product. On the foot 34.8 took the size of the 8.5. My leg is narrow. Dressed with a sock and a thin orthopedic insole, but she did not play a special role. The leg is not cramped and not too loose. Everything is Wonderful