SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
very nice
Very cool and comfortable small handbag!!! packed very well: cloth bag, then bag, then Bubble Bag, packing bag. 9 days delivery. Thank you store!
I recommend this store and your product very good quality and arrived super fast
Very happy with the pup, great handbag.
The bag is great, it is neatly sewn, it is roomy, the strap is long.
Surprised me with this bag! Quality material, beautiful model, small size but fits the necessary. Very well packed, I still got a treat.
Handbags look sewn from real leather. High quality and super fast shipping, I recommend!
Thank you for the fast delivery, excellent quality, comfortable handbag. Genuine Leather.
The bag is just super! It came quickly, also put a gift) Thank you very much to the store for replacing the bag with the right color!
Bag corresponds to the described, it is cow leather. Grateful store for your honesty!
excellent small bag. as described and illustrated. thanks store
The product received ahead of time, as described, the quality is excellent, I advise the store to everyone, thank you seller and aliexpres
The bag is leather, made with high quality, the size is small, but the comb of lipstick is enough for the phone!
The bag is good, genuine leather. Came well packed, not crumpled. Thanks to the store, I recommend the store.
Well finished Mt bag, lined on the inside and with a small bag and beautiful, I loved
Great bag! Super! Genuine Leather! Everything is like in the photo! Quality at the highest level! Reliable packaging! Highly recommended!!!
I loved my bag great super beautiful quality and arrived very fast.
Very nice handbag not big but roomy .. nice color .. Super packing .. inside inflated bag .. duster .. Package.. On top a pizzle .. the bag came in excellent shape plus a small gift (small change but nice) thanks to the store for the responsibility... quality leather... in general I am satisfied.. Thanks again
Cute little handbag. Matches the descriptions on the site. I liked it.
The bag is beautiful and the most beautiful of the picture is excellent and worth ten stars. Thank you to the store for the speed of arrival and thank you for the gift
The handbag is consistent with the description and photos, although in some photos it looks brighter. In fact, it is creamy. It is thoroughly made and certainly worth the price. I recommend
Good bag, genuine leather, but very small. There are only two internal compartments-zipped and open, both small. There are still not enough pockets on the sides and on the back... If I saw live, I would not buy such a handbag.