SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good thing, corresponds to the description. Charge from network
Very happy with this one.. super quick delivery of 2 weeks. It even came fully charged. recomended!!!
Thank you, delivered within 10 days all super and quality and vibro. I recommend you do not regret it
It came very quickly, there were no problems. Packing normal. The condition of the goods is excellent, very nice material, many modes. Came charged, so after the purchase of the toy immediately can be tried. Seller recommend
I love everything about it .. yet to try it on
Incredible quality and price!
The quality is very good, I recommend this store, thank you very much!
It's pretty as in the photo, i like it anyway, thanks a lot
The porduct is good, it corresponds to the description. The store communicates normally.
Super. Cool made.
Really pretty just as described!! And the shipping super fast, so happy!!
It's very good. Only in the image it looks clearer. But it's actually good. Everything else is fine.
Arrived in 20 days, so fast! It’s perfect, exactly like the description! You definitely should buy this one
Very good store! Quality goods. Nice to deal with)
Delivery month, the store is sociable, everything corresponds to the description
Bought as a gift, liked
Soon received, the store also gave me the gift, it's great,Very good design, happy shopping, thank you very much
I have to say for my first time using this website, I am very pleased with the Product I purchased, the wait really wasn't as long as it felt, and more than anything my wife loves it!!!
Less than 4 days was in my home. Now only need to see if everything is in condition. When the final review give the feedback
Happy with the purchase, it looks robust, AAAA+
Good quality 5 stars
good quality of the goods corresponds to the photos!!!thank you
very beautiful and arrived in perfect condition