SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Fast delivery, robust and comfortable is an entry Smarth watch, for the cost benefit worth, very good.
Ours! Perfect, best purchase of the year. The watch is beautiful and very fluid and functional. Super Light, came very well sealed. Too beautiful.
Excellent material, the bracelet is very comfortable, the finish very good. Arrived very fast.
Excellent and fast as always.
excellent
Watch is good quality, but it took more than 30 days to arrive at my residence!
I liked it a lot, I indicated yes. If you are buying by heartbeat sensors and etc. it is not worth the fur, it does not work well. But like watch, notifications of apps with WhatsApp for example or even the other functions like listening to music or answering voice call all by the watch. If that's it, it works very well. Besides being beautiful and light. However it is a little big, it is not for thin arms.
All right, first quality product, great, robust and excellent workmanship, I overspent, I come quickly, it was worth it, I recommend without fear
Great durable military smartwatch. My video review is coming soon. Check JOPO CHANNEL TV on Youtube and subscribe to my channel for more videos. Thank you.
It's arrived, I still haven't tried it
For the price is very good, only the Wath face that not much variety, it is not have to buy, but it seems to me a good product. I was made out was not supposed to be, product under 50 dollars.
Well made cute watchDespite the delay of the post office and customs arrived perfectly thank you
Very good and functional watch Good battery service nice. Fast delivery. I recommend
Arrived very well packed! I am surprised by the quality and functionality.
Fast delivery, Good quality
Well packed quickly arrives top quality
my second one. that should say a lot.
The clock has already arrived and it looks great, I sincerely recommend people to trust. As you see in the description is how the clock is.
so far so good. Great price for the price. three days in, 70% battery left.
Very good product, as is the photos!! Good store and fast shipping
Very good watch if we take into account the cost benefit issue.
Very top
The watch looks like a brand. He reached me after 8 days of purchase.
Everything is as described. A very cool watch. I recommend