SHIPPING & DELIVERY
We are proud to offer international free shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in different parts of the world. will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-18 days |
Canada, Europe | 10-18 days |
Australia, New Zealand | 10-18 days |
Central & South America | 15-22 days |
Asia | 10-20 days |
Africa | 15-30 days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. However, some orders are not eligible for tracking info. Please do not worry, you shall receive your order. If you do not receive it, you will receive a full refund.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international free shipping services.
FREE RETURN
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
reasonably fast shipping, great packaging. product is exactly as described.
good produit. what is the white scotch use for, please? +++++
fine, as decsibed
Order received. The parcel came quickly. The quality corresponds to the description. Thank you.
I was extremely surprised at how fast they delivered it that was quick
thanx to the store it came before the arrival date
Excellent.
Fast, need to try, for now looking good!
Good product, I recommend this store.
good
thanks
Holds tight, there is no smell from the rubber, its task performs. You can see next!
very good very fast very good price
I guess the little one took it, I'm waiting for new rubber bands, but Hz... maybe I can adjust it, I'll confirm...
I arrive within agreed time thank you Keep buying
bom
good
The non-caked! Shipping address. Plain.
It's okay.
A good package well put together
Beauty products! liked it!
Excellent product and service. Discreet packaging.
Good product goodgoodgood