SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Beautiful
stunning looks real
Beautiful! Thanks for this amazing quality. The jewel is fine and delicate, it looks like fine jewelry. A small cloth is provided with it in order to be able to lust it. Delivery is fast, the store is serious. I recommend!!
Is beautiful and fine. Shines as if it cost a lot more
Love love love it so much, so pretty exactly like the picture Will def be buying again<3 It was so hard to take a picture of the product couse its so blingyy lol
The stones are all on, they shine very nicely. The packaging is simple. Better unpacked to give away
Very nice. Shipped quickly
Super fast shipping to the United States thank you
Cute and dainty bracelet to add to my stack. So far no problems with the stones or the chain quality. I am very happy with this purchase. Very fast shipping and delivery!
very pretty
Officially now this is my favourite shop on Ali. Shine like diamonds
A bracelet priyshov with a small Servette for rubbing a sribla. Delivery 2 standard. Well, the duuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu Shine Garnet
As is a quick delivery description for my country. It gives a wonderful look with a luster like gold. Thank you, my friend.
Perfect. I 've been wearing it for more than a week without taking it off even in the shower and it's still like new. I recommend it
beautiful and high quality, very fast shipping. also perfect for a smaller size (16cm)
Perhaps the most beautiful thing I bought through Ali. Really worth your money!
This is THE BEST jewelry that I’ve ever bought on AliExpress (and I bought a LOT). The quality is exceptional and it is super delicate and pretty! It is a real gold colour not yellow like the other ones. Thank you so much for this amazing bracelet, I’ll be repurchasing again from you !
same as picture! very cute
Arrived quickly, the bracelet is too much and of good quality. The diamond shines in the sun
only adjustable for small wrist
I love this bracelet it’s like in the photo I will order this again ❤️
Very pretty and sparkles beautifully! Shipping took 1 month.
Make her look luxurious and delicate
Such a beautiful bracelet. Since I bought it, I have not taken it off. The bracelet gets at least 1 × wet every day and it does not rust. And it also looks so high quality and expensive really Baba
beautiful lil dainty piece