SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
They look good quality although if I arrive very fast more than I expected
Sandals the same as in the photo, I loved. Good material.
Very good material execelent service and arrived on time
Beautiful but size doesn’t match and very wide.
Thank you so much for the store
I love it, they are divine and the quality 10/10
Duge Shvidka delivery. For 18 days it went to Ukraine in the village. I wear 37-38 rozmir, 39-good, ale you can Bulo and 38 zamovity. Light, neatly sew.
The sandals are quite good, soft, really flat sole. Its money is worth. Immediately ordered a size larger, as people advise in the comments. But the store said they are size in size. Asked to send my usual size 37 per foot 23,5 cm. And everything came up. The delivery is fast.
Super sholopki, such as the nature of the number, I want to be like, in them you can walk, my recommendation
size 43. very nice and I like. am a size 9 wide fit uk. no complaints I have been looking for these on.my size.
Everything is fine, khvilyvalasya Chi pidyde rozmir, pidyishov, everything is good, yakisty yak in the photo)
Pretty shoe I love to take a size above it's better we're alaise thank you
Very happy I took 39aux place of 38 perfect and it's very pretty
another colour to my collection. very reasonably priced flats for summer.
Soft comfortable. I took white ones in another store, the same size, and so the white ones are a little longer, these are a couple of millimeters shorter. Not critical. My leg is narrow, but they don't fly off my leg, not as wide as many write. Quite normal. I am very satisfied with the purchase, also for this price. I advise. Thanks to the store. Did not come crumpled.
2 sizes ordered larger and fit perfectly
Chic slippers, fast delivery to Latvia two weeks, recommend the product and store.
Flip flops look good are soft comfortable, size compatible, fast delivery
On the Size 37 I took the 38th... fit perfectly... very satisfied... I think to order another color... by the way, the green color is very beautiful, as in the photo...
Comfortable, beautiful, well-made. Arrived quickly enough. The color is closer to what is actually in the first photo, the colder pink, but. Seller Thank you!
Garni for the capital, rosmir for the same time, I take for the other. I will be the legend, I will wear for the viglyad, let the middle leg.
To be honest, I didn't expect the quality for this price, but the flip flops came great, comfortable, soft and the size is good! I'm happy! Thank you!
inexpensive flats for summer. very good deal. got other colours too.
They arrived super fast, the color is different that I do not like much but hey since. Are comfortable
Package received very quickly than expected also very satisfied thank you very soon stores