We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
In my opinion they are perfect, chic leather, comfortable, 24,3 cm 39 foot is a little too big
Great shoes. Good quality and very comfort. The store packed well and arrived to the U.S. without any damage. Highly recommend.
Perfect
The same as the photo material is also very good.
Very comfortable soft sneakers. The size fits well. Very satisfied with the purchase
They are comfortable and very beautiful, I don't know if they are resistant, it is worth it
Super sneakers! Took a bigger size and fit perfectly!
The sneakers are good, the size is 27 cm suitable. The parcel arrived quickly in 14days, thanks for the promptness. There is no smell, there is no smell.
Merci
Super
Awesome! 100 packaging. There is a smell of glue, not critical. Sewn neatly. The product is comfortable. Stylish. The material is quality. I recommend to purchase.
Really nice shoes, true to size, fast shipping and great quality .Genuine leather.
Good quality and comfortable sneakers.
Thanks !
Cool sneakers, high quality, leather, suede, beautiful color, the stitching is even, the sole is rubber, the foot length is 26, size 42 fits perfectly.
Not bad, while it is comfortable, the leather will not be natural for the season, there is no smell, the delivery is fast in St. Petersburg is not small in size
Lovely shoes
Lindo
It's a reasonable price.
Packed perfectly, soft, natural. The size corresponds to. Thank you!
On foot 26 cm-size approx. The width of the model is narrow, but comfortable inside. The backdrop is hard, holds the heel. There are no obvious traces of glue, they came in a standard AliExpress package-an anthers and an air bag, they were not crumpled. The sole is very flat, for me with my flat feet-not for long walks. But I intend to replace the insole with an orthopedic one and drive without removing it.
Very happy with the sneakers. Soft, comfortable.
Nice quality. Very comfortable.
Doesn't have a logo on the shoe tongue like the original shoes
Soft, comfortable, 24,5 cm fit 39. Came in 3 weeks.