SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Works, short cord and magnets included
The box is dented, the product is complete and working
Loved it, works great and very smart way to hold it
It looks very nice. I would buy again.
Good Lamp, motion sensor works, lighting enough 1 PCs even on a small corridor!
Received. Even the box is in good condition. Thanks to the store and mail. The lamp works. Different provisions have inclusions. For home needs an excellent gadget. I recommend the seller and the product too.
They work perfectly.
OK, on the vipadok vidlyuchen pidyde. Warm, potanny in the hour and robots. And the Rusnya Hai is very good.
The lamp is good, the sensor is pratsyu, at the vadota Shafi, charging for the decylka dniv vistachai. Kt 3 cutting.
The lamp is good, not very bright, but as the backlight will come charged, at first I thought the proximity sensor does not work then I figured out everything as in the description, thanks to the store.
Shipping and delivery is fast. the lamp is neatly made. everything works, modes are switched.
It's10cm long white light 1W. USB charge. Wire is not in the picture. Thank you.
Great, thx very much.
Very good product and even Affordable Price happy with the purchase I recommend the store
The product came as described. Serviceable, working. There is a device for recharging.
Came ahead of schedule. Fully as described.
Shines well even brightly, for the night you had to take a warm light. Did not immediately find a small button from the side to turn it on.
One of the boxes arrived damaged but the item works correctly. Good lighting. The lamp a little thick.
Perfect, I'll order another. Position for sensor and fixed light.
As described.
It has two magnets that have enough strength for how little it weighs. It does not look very good quality but it works perfectly, the sensor goes, turns on and turns off just a little bit. Easy handling and best of all that goes to battery (not batteries). Includes a short cable. I think very happy, I just hope it lasts a long time.
Bought 3 pieces. But the front of the bill satisfied her with that robot.
I don't buy it for the first time. We will do good. Sensor Ruhu pratsyu.
Great light. Decent power. Easy to take off and on. Will buy more.
The same as the description-if you press the light is constantly on once, you will press the light flashing again, the mode of operation with the motion sensor will turn on, it will not hit the eyes hard, I bought it for installation in the toilet, I am satisfied with the lamp, recommend unambiguously