SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gflashy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It is beautiful just like the ad I picked up number 37 but it serves a 36 I recommend who uses the 37 get a 38.
Tao. Which is described, of good quality and very light, last a little big.
I loved him tennis and great and just like the picture.
Beautiful beauties, all the seams are even, took one size larger than the burden 37 took 38 fit very well. I will put the orthopedic insoles and I will run great! Thank you. The order was completed ahead of time, the store will be resent!!❤️❤️❤️
It's the second time I buy tennis here, very good store, fast shipping, the tennis shoes are super nice and comfortable, thank you☺️
Thank
The sneakers are beautiful, very light and soft. I loved
Look people I am very satisfied with the product the quality is very good and the shipment was very fast arrived long before the time given by the store can buy without fear after I will buy more other
Nice & Light weight - Quick Delivery!
Super good, good quality I will continue to order more of them
The goods arrived quickly, I found no defects, it is light comfortable, I think it is a little small, I ordered 37 a little bit in the back, but it is a little bit of mesh.
I loved super comfortable and beautiful my size is 36 and order the 37 was super I recommend
Arrived in 14 days, sp. The tennis is light and beautiful. 37/38 Shin, I ordered 41 (26 cm insole), was baggy, but I plan to use it on walks, and the tendency is for the foot to swell up a bit. The insole is simple, it will be necessary to put a gel. Great cost-effective.
Received the paint quickly. There is a smell but not strong. Quality is good for such price.
Very nice tennis, Good quality only it was big, I will buy a smaller number again
The sneaker came well packed is very good, I really liked it is light, the finishes well done I recommend! My number in Brazil is 37, I ordered 39 and it was perfect!
Good night and beautiful comfortable I only recommend you have to order a number but if you pants 37 asks 38 is perfect
They are very comfortable and very beautiful. The color is intense and the fabric is resistant. I love them, and they have arrived in record time.
Great!!! Lungs! I recommend it unambiguously. Are not small, so take the size in size!
Came very quickly. July 25 ordered on August 6 received. This is the second order. Everything is very carefully packed, the size and quality is excellent. The store processed the order within almost a few hours and sent it, it's nice, the track was regularly updated. In short satisfied, I advise the seller. All 5 stars deservedly!!! Good luck in business.
Sent to the locker as they notify me is as what was purchased, when I have it physical I send my appreciation
Very nice lovely soft more but small use 36 came 36 more not fit if you use 36 can order 37 or 38enta it and great only small.
I loved, put on 36 and asked for 37, to ensure that I wouldn't be tight and be able to put on a sock so that I wouldn't be perfect. I recommend it. Very good price and the colors also.
The sneakers arrived on time, safe and sound, very well packed. They are very light, comfortable and very beautiful on the legThank you very much to the shoe manufacturer and store for your work.P. S. Maybe someone will come in handy-the European order size 39 for 38-they sit clearly, like a pair. All peace and goodness❤️
Very fast❤️ There is no smell, of course I will wear a solid sole with an orthopedic insole, for a foot length of 23 cm, I took 37 according to the table, they fit very well. They are very light, it will be good for summer what you need, let's see how it will be after wearing it, if I don't like it, add comments. 01/08/2023.