SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gflashy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I buy this soap despenser from this store for the second time. The previous one worked for 4 years. The product came fast.
Have had the device for a couple of weeks now and it has been great. The rechargeable battery is good and quick to charge up. Having the option of how much to dispense is very handy.
The product is super, I like it very much recommend it was delivered to the Bashkortostan in 2 weeks, great gift!
Both arrived intact-the box is dense, good and not even damaged. Recharged, filled the 2/3 with liquid soap, the rest with water, shook well. Now enjoy the technological novelty. Pah-pah-pah-works perfectly.
It works very well only you need to use soap in foam and not mix soap with water
Comfortable item, about 2 weeks of operation. Recommend!
Everything works. Packed carefully. Sent quickly, without damage. Good product!
I tecommend!
Ordered this miracle of progress, it works, but in reality it is more than it seemed in the picture
arrived fast ,excellent product
The dispenser came safe and sound. Fully as described. Works properly. I used ordinary liquid soap diluted with water in a ratio of 1 to 2
Good quality product. It's my second order from this shop.
Super store! The product corresponds to the description
Excellent dispenser. Long press on off. Short pressing to adjust the foam feed. Green minimum, blue medium, white maximum.
Good dispenser, not for the first time. The last worked for years 1,5
Thought it would be too small, but the size is really good. Charged fast
Good dispenser, everything is very convenient. Soap was bred one to two. Compact, cute, everything works. The first time on charge you need to hold longer
Very good product works very well with its 3 dosage levels
While all the norms, it works. Came almost fully charged
Very fast delivery to Tomsk! The product is great, I like it.
I have been using it for over six months. Fill with diluted liquid soap in the proportion of 1:3. Control is convenient, works quietly, charges in half an hour. The charge is enough for somewhere in the 2/3 of the tank, at the very minimum mode. Even if it breaks soon, I still consider it quite a worthy thing.
Is a class thing, it's like a Rob. Shvidka delivery.
Great soap dispenser. Soap 30% and water 70% and set on the blue indicator, you get a good foam. Doesn't make any noise and charges quickly with a USB cable. Looks nice in the bathroom. I recommend. It's very convenient to use it.
I adore him. Threw away and removed all the other solid and liquid soap. I use only this now! I guarantee that after a while you will buy it as a gift to all your friends or, at least, recommend buying it.
I love the product, it's worth the money. Cool, stylish. Works properly, already 3 months from one charge.