SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I tried it on a jacket and tracksuit, pokey for the result on the 3/5. I will try it on my speeches. For that delivery everything is OK.
Great for coats, sheets, sofas, for gerseis is very strong, super shipping
A good product of good quality but as it is plastic when we use it can leave but it never happened to me, it is small the size of a hand but quite useful
Buying is filled with the Duge. Vicone its function on everything. Recommend one hour
I still don't taste it but it seems good quality
Everything AK photo, no more dough, ale I think Mai Garno pratsuvati
Nagyon jól össszi a szöszt és a Hajat a szőnyegről. Máson Nem mpryáltam Ki még egyenlőre a fém oldala Amit tudtam használni. A másik oldalt, Hogy mire lehetne jó még Nem tudom. The row of Minden háztartásba jól jön EGY ilyen.
Good product
Excellent product! Fast shipping and it does exactly what it promotes, I go animals in my house and my carpets are full of hairs and with this it could be solved
Great product and fast delivery.
Miracle! Yak said my mother 'God, give the Chinese heat'On deed surfaces Yde avazkuvato, ale Dame Duge Bagato zbiri!
At first she was skeptical about this brush, but decided to give her a chance))) and she is really cool. I was shocked how much wool was in the carpet, and you can't see)) they regularly cleaned carpets in different ways... but this is a really cool find, especially who has a dog at home!!! Recommend, will not regret. Fast delivery.
The product will be a product, I will write a little more than a designated hour, I am satisfied with the purchase.
The goods are matched, shvidko priyshov, it is possible to clean the kilim. I recommend it.
Arrived in 3 order. To finish off the little one, ale to clean the kilimki of the wool and the best. For a baby girl rozmiru photo of a viklal with eyepieces.
The product can handle its robot. Bought two pieces. Two stores. The won were in the city. Ale dyntichny one. Photo before that. She married for pallets, she tried ale on sydushki. Pratsyu chudos. I didn't write with the seller. Glory of Ukraine.
Shvidka delivery to nichechina. To make your little thing, ale from a cat's house, it's not too good to get outside, ale zbirat, so you can eat :)
Duye good hair. Ukraine peremate. Rasha will be gorichi in Pekli.
Does what it's supposed to.
It's good. It all depends on the carpet. The shorter the hair, the better it cleans from wool
Like photography and it is very very fast you have to try it to see if it is effective
I arrived before the date and well packed. I still don't taste it