SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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The hole came for 3 days, in a steep package. Vidraz is visible! I need my purchase!
The packaging is excellent, the handbag was not damaged during transportation, of course not the skin, but the pressing (it smells strongly of glue, I hope it will disappear). I am satisfied with the product in general, the bag is pleasant to the touch, it is well-made and a gift from the store. Shop recommend.
The bag is lovely, packed well, there was an inflatable bag inside to keep out of shape, leather, but it has a peculiar smell, it was on the balcony for 2 days, and it still didn't turn out, the piece of leather attached to the bag does not smell, but the bag Yes, inside the small two pockets, I really liked it.
Race gun handbag. The delivery is quite fast. There was an air bubble in the bag, the store is great. The bag came in perfect condition. The quality is excellent. Ordered a similar bag from this seller in black, but with an additional side pocket. I recommend it unambiguously.
Good quality, like it very much
perfect packing, very good quality, very fast shipping, very satisfied
Duge yakisna, natural shkira, unruly rozmir, good pakuvannya
Great small handbag made of genuine leather. Inside two pockets, one of which is zippered. The bottom is dense, less flexible, there is clearly something sewn inside to hold the shape. In general, a full-fledged product, everything is thought out in it.
Bag Super, packed chic, inside air bag. Very beautiful and stylish.
Pokupayu Vtoroy once.
Woow love it so much ❤️ ❤️ ❤️ ❤️ and the store very accurate and good
Great bag, real leather. Very soft. The white color is not dirty. Water is 0.3 placed, phone, wallet, napkins, documents. Very capacious.
A lot of hubava Chanta, good worked out, hubava skin. I am the haresvam.
Very beautiful, very beautiful. Really similar to the skin. A little little little than I thought but really wasn't terrible.
Very small, inside only two small pockets. But really leather. The belt is not removable.
Great bag, genuine leather, good quality, recommended
I was very happy with my handbag! Smooth seams, the quality is good! Very fast delivery about two weeks to Russia. The store packed the handbag well so that it does not deform. Thanks to the seller. I recommend it.
The product fully met expectations, the quality of the material is high, the packaging is good. Special thanks to the store, Answers quickly. Wrong color when ordering, wrote to the seller, fixed it and received the right color
Great, quality bag. I think to consider another purchase of this manufacturer's bag. The delivery was prematurely, everything is well packed. In a gift bag-cute hair band
Bag is unmatched!!!! Small, neat, everything is perfect inside. I am very satisfied, I bought 3 bags from this store immediately during the sale .. Wish prosperity to this firm!
Super!!! The handbag is cool! Small but roomy! Did very well, neat, good fittings, no smell. Looks expensive and stylish! Recommend!
The bag is super. The fittings are good, the chovchik is smooth and came quickly.
Wonderful Bag!! Exceeded expectations! Everything is done with quality, seams, lining, everything is super. The store sent quickly, I recommend everyone to Moscow in 2 weeks.
I did not expect a very happy definition of my purchase I recommend