SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Late but I arrive I understand that for parties it is more complicated thanks it is very beautiful
Did not expect the price to be low and the quality to be good. This carpet is very textured. I took a photo in the sun, very artistic. The back is also non-slip, so I really like it.
I'm very pleased with this purchase, the value for money, the carpet feels good, the look is sleek and high-end, bringing my living room to a higher level. Thanks to buyers for the good things, it is worth recommending floor pads
The carpet has just been good size, good quality and comfortable to step on. The rug I bought is very good and worth recommending.
This product complies with specifications. Strong application, both in the living room or kitchen can play a good role. It's water resistant and oil resistant! Once there is a stain, wipe with water!
It's here. The quality is the same as described. After opening it, we followed the instructions to complete it. Highly recommended.
nice!
The carpet came early For this price Its of good quality.
The carpet received is custom-made, the size is just right, and the quality is particularly good. I put it in the living room and it fits perfectly
The carpet doesn't disappoint at all. Very good color. It is a very large size and very nice. Can be placed next to the bed in the room. I recommend your purchase. In addition, it has a non-slip base so it does not slide and does not need to buy an additional grip or pad. I recommend buying it without hesitation! My friends and other people who have visited have also enjoyed it.
TOP!!! The item is as beautiful as in the photo.
The delivery was quick. Due to the long service experience of stores, they are professional. I enjoyed good service. I highly recommend it.
The carpet is of very good quality, I recommend it
If I could give this carpet 10 stars, I would. It is so soft and beautiful! I really wish I could buy a bigger one. This makes me want to spend more time in the living room just to stand on top. My color scheme is still very attractive.
I really like it. But for areas with heavy traffic, it feels soft to the touch and comfortable underfoot. Also, there is no problem with my robot vacuum cleaner on top. I want a cheap and cute carpet, that's exactly what I want!
This carpet is very pretty. It is packed so soft and smooth that there is no slip. The color is soft but pretty. I like it.
I love the carpet in this. It is very suitable for needs. It is really soft and have a has bottomed non-skid שעוזרת him stay in place on the floor us. Color is also very cool. I am trying to find places other בשבילם to שאוכל buy more!
Beautiful carpet!!! Compared to other carpets, it has no wrinkles and a lightweight design. It is very suitable for my living room and living time space. I will definitely recommend and purchase another one!
This carpet is one of the best I 've ever bought. It is exactly the same as in the photo and it is super soft. All its colors are well printed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The texture is good and will soon flatten out. After opening and putting it down, it almost immediately flattens out. I use it as an emphasis carpet on the living room carpet, which is well fixed in place and does not slide. This material feels great, the style is also great, and the backing looks very sturdy. Recommended!
In my opinion, this carpet is beautiful and well made. The color is clear. Arrived two days earlier than expected. The package is fine. I am very satisfied with all aspects of this purchase.
This carpet is very beautiful and easy to clean in the washing machine. It is thin, but soft and durable. I like these colors.
I like this carpet! The gray options are full of fashionable atmosphere - very soft!
The wonderful carpet is perfectly laid on the carpet, which well increases the illusion of space. The material is soft, the work is excellent, and the price is cheap.
Is this the best carpet? Well, then! I lay on top, I felt very soft and comfortable. Not a bit bad.