SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gflashy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
as described. simple, but works fine
I kinda tried it on an item and it’s very useful I recommended, and it’s really cool tool to use
Cool stuff for such pennies. They also tested, everyone is pratsyu
The cleaning system is very good, I recommend it. Take the widest. I bought it for 67 hryvnia, and in Ukraine they ask for this from 140 to 300 hryvnia.
Super thing, especially for removing animal hair from things
It's normal, it's good to clean the middle, it's good for me
Came for 5 tizhniv Matched!
It fulfills the function although it is not as expected
The product is a monster, I will describe it in the photo. To cope with your robot with a bang. Goods of the goods through the Ministry. I recommend it
Super! I'm very much up to it! You will still clean the mat! In the photo you can see the skelki of wool I was in the process of seeing that yak Yogo retro propyl))
It works well and arrived within time. The handle looks a little crooked but it doesnt affect use
Excellent, it is very easy to get the hairs off the carpet. Is smaller than expected, but efficient the same
My dear store, I will describe everything. Kotyushki ZnO kofty shvidko I easily
Everything is very good for cleaning, even if I didn't want to clean it like that
Tsikava rich, ALE not see all fabrics
Class thing, she made Sobi more than one, pratsyu. Shvidko Dniv came for 10
Super brush for collecting wool and cleaning clothes from pellets. Satisfied with the purchase, I recommend the store.
Myzhe Misha Bula delivery to Kiev. This was the case with the store herself, ale village Yang. So that the village, not all the kilimiv, could the brothers have hairy, but to cope with the species of kilimiv) I recommend
For the delivery! The viprovoluvannya went off with a bang. Presatisfied. Glory to Ukraine! Glory of the nation! That p * zdecy srossykiy pideratsyy.
The gap came in 25 days to get 8 shots and sent to the new mail, all yak in the inventory
Received a brush and immediately tested it. Hair on the carpet and small pile gathered for once. I will order more later, I liked it.
This thing is sooo good. I tried it on my cat’s scratching post and omg it removed so much of pet hair. Love it. Delivery was fast.
Not sure if my cat loved it lol but it works fine. It doesn't collect all of her fur but about 80% which is way more than other products.
Super rich, I also tried it on the game, to cope on the second. I don't know, I'm like a Hale to whistle, I'm not satisfied with the peace.
It is functional is the same as the publication, only you have to be careful with some garments because you carry them