Cloud Shark Slides
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
They are very beautiful, of excellent quality. Are thicker than others I asked for from another store and of much better quality. I highly recommend this product.
The Slipper and beautiful, good quality and comfortable plus the problem was the delivery delay, it took 3 months, more come
Very cute... Fit right on my foot... I loved... Thank you store
I really love it looks so cute
I love the model, as is the photo and fast delivery
I bought one of these before for myself, I liked it so much they’re super comfortable. That’s why I decided to buy another pair for my husband
They have a very beautiful quality, we hope they last long, the details 10/10
Very nice and comfortable good material I am satisfied with the product
just love these very pleased with purchase fast delivery
Perfect! My girlfriend loved them!
I really liked the product, and my son was provided
The product is as is to the description, for fear that it was small to take a size larger and not, I should have taken my size as it is true to size And I keep something big, very nice, true to the picture, fast shipping I am happy with the purchase, I want to buy them again but in the size if it corresponded to me Measure
Very cute and soft slippers. Size is hard to tell. They are rather small, but not critical
Great something big if you put 43/44 more good is a 44/45
Is the second I buy. This time for my daughter who loved. Excellent product and a lot of fun.
Arrived quickly and item is of good quality and accurate description.
Great design and comfortable.
I loved very satisfied for the product of very good quality at the price it is exelent
I arrived super fast and they are of very good quality, the sole is thick and they are comfortable
Very happy, as in the picture, of hard material, but very very comfortable, I recommend them, the size is accurate
People, I loved lindoooooo, and very comfortable, light, just like photo get bigger number
They are super beautiful and as in the photo, they look super big yes when they arrive but the size fits perfectly, the best thing is that it took 8 days to reach me 10/10
I asked for two pairs and I only got one :(
Great item, super simple, fast delivery
These parents I have already asked for several but now I did go to pick him up at the parcel warehouse