We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
They are very comfortable hurt that I ordered a bigger number because of the socks it is better to order your real number
They are parents, they came to me on time, only they are huge, I am a Mexican size 7, I asked for 44 but they were like 1 or 2 larger numbers and that I use a template and stockings...
Very comfort
Good material measures well
Cute comfortable best q in the photos
Excellent Product, same as the description
Are great
They are very beautiful and of good quality, it is completely worth it
Very comfortable size is exact
Very cute. Firm color .. looks much better physically than in the photo. Very comfortable sole .. Are like a glove, they don't bother at all. For my foot 23.5 cm pedi num 38, they were excellent.
Super, very parents, I loved them, I have not used them yet, if they are as comfortable as they look I will continue to buy with this store.
I liked very beautiful they are the same as in the photo
Good quality and good wearing comfort!!!
Flashy collour, good quality, comfortable and soft inside
Beautiful tapeworms I loved the number perfectly matches....
Size 43 fits Super
Very comfortable and beautiful! Exactly what they offer
The sneakers are super, I have 37 R, and I ordered 38 from the table, super, please order your size
Okay, it seems like you can take a size.
Very nice
Very cute and comfortable I love them, the size is the correct one, neither more nor less excellent I fell in love❤️❤️❤️❤️
On the viglyad garni. Whiz easily. On the noses, you can't get married, not by simply pulling in the clothes. Ale exchange rate is one important detail, yak can be vplinuti in the country. TSI rotivki, yak skewer glued to pidosvi. I think so, when walking, it is glued to the time of the shower, the part of the transition will be deformed and after the hour of the prize before the vidkleyuvannya. Ale all the time
There is a little glue, but in general it is not bad
Sneakers are soft, pleasant when walking. Very comfortable leg in them. For 39 my European size chose 40 rubles. Fit perfectly, not big and not small. Sat down like a middle-fat one on my leg. I'm happy.
Very comfortable and light looking beautiful on my feet, thank you very much for the quality and packaging and fast delivery